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Hp Ultrium Tape Error

HP LTO6 tape issues Everything about backing up to tape Post a reply 52 posts • Page 1 of 4 • 1, 2, 3, 4 HP LTO6 tape issues by 20100 » Mon Mar 02, 2015 1:06 am people like this post HiWe have a new server running WIndows 2012R12 with HP 1x8 G2 Autoloader and HP LTO Ultrium-6 driveWe have not been able to perform a full backup on tape since we got it now and it is becoming a big issue.The backup fails after anything between 50Gb to 150Gb of data copied to tape.The backup fails with "BackupSrvFileToTape failed Tape fatal error. The device is not connected. Tape write error Tape fatal error."I logged a case with Veeam support, that indicates that the issue is hardware.That seems to be correct, as we find the following error in the Windows Event at roughly the same time we got the problem"Event ID 15, source hplto: The device, \Device\Tape0, is not ready for access yet"I logged a case with HP, and they replaced the tape library, the tape drive, gave me a new set of tapes and also check for firmware and drivers.However the problem still persists. I am now in the middle with the problem, with both HP and Veeam telling the problem is software or hardware respectively.Has anyone got a similar issue with HP LTO6? Or had one and it got solve?If it is working for you, would you mind letting me know which Drivers, etc you are using?Any help would be greatly appreciated as we do not have any backup on tape since we switched to Veeam and the new hardware and it is an uncomfortable situation to sit on for too long.Thanks 20100 Enthusiast Posts: 65 Liked: 5 times Joined: Thu Feb 16, 2012 9:23 pm Full Name: qq Private message Top Re: HP LTO6 tape issues by martynuk » Mon Mar 02, 2015 11:24 am people like this post We use Veeam 8 with an HP MSL G3 series tape library and HP LTO Ultrium-6 drives. Never had a problem like this. I actually upgraded the Windows HP drivers for the tape drives to v1.0.7.2 just last week, and still working fine. Our B&R server is Windows 2008 R2.Let me know if I can provide any further info on our setup which you think might help you.Martin martynuk Enthusiast Posts: 42 Liked: 8 times Joined: Fri Aug 16, 2013 1:34 pm Full Name: Martin Etheridge Private message Top Re: HP LTO6 tape issues by v.Eremin » Mon Mar 02, 201

for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Ask a Question Ask for Help Receive Real-Time Help Create a Freelance Project Hire for a Full Time Job Ways to Get Help Expand Search Submit Close Search Login Join Today Products BackProducts Gigs Live Careers Vendor Services Groups Website Testing Store Headlines Experts Exchange > Questions > HP External Tape Drive Error Want to Advertise Here? Solved HP External Tape Drive Error Posted on 2011-12-05 Storage Software 1 Verified Solution 13 Comments 1,269 Views Last Modified: 2012-08-13 Every time we insert a backup tape into the https://forums.veeam.com/tape-f29/hp-lto6-tape-issues-t26552.html drive, regardless if it's LTO 3 or LTO 4, the drive returns the "Tape Error" flashing light. Here are some details to help you understand our problem: Tape Drive Model: HP StorageWorks Ultrium 960 Connection: Bridged SCSI from external tape drive "1" (which is working completely fine) Backup Management Software: Symantec Backup Exec Here's when the problem started. Prior to this, everything was working fine. We have 2 https://www.experts-exchange.com/questions/27479567/HP-External-Tape-Drive-Error.html external HP tape drives. We normally only use LTO 4 tapes for External Tape Drive (ETD) 1 and LTO 3 tapes for ETD 2. One morning before having my coffee, I inserted a LTO 4 tape into ETD 2, which produced the above mentioned error. Here is what I have tried so far: - reset the tape drive - delete and re-added the tape drive from Symantec Backup Exec - rebooted the server running Symantec Backup Exec I do not know what else to try besides re-installing Symantec Backup Exec. Any other suggestions? Thanks in advance. 0 Question by:Benny9 Facebook Twitter LinkedIn Google Best Solution byBenny9 chakko: Thanks for your suggestions. Unfortunately, none of them work. UPDATE: HP tech support determined that the tape drive is no longer usable. By inserting a newer tape cartridge that was not Go to Solution 12 Comments LVL 6 Overall: Level 6 Message Expert Comment by:Metallimirk2011-12-05 We had a similar problem at one of our sites beforoe, I didnt fix the issue, but remember my system admin telling me about the error. He had to reinstall backup exec 12.5 to a different server and had to download and apply SP2 patch and a Hotfix (visit http://www.symantec.com/business/support/index?pa

system and software vendors to ensure that our products are fully compatible, ensuring trouble-free reliable performance. Tape compatibility » HP Data http://h18006.www1.hp.com/products/storageworks/tapecompatibility.html Agile BURA Compatibility Matrix » HP StoreEver Tape Library Drive Upgrade Matrix » Single Point of Connectivity Knowledge (SPOCK) Tape tools » HP Library and Tape ToolsProviding customers a robust diagnostic tool in a single, convenient program to diagnose HP's tape and magneto-optical storage products. » Active AnswersUsed to create configurations and provide a bill hp ultrium of materials for a wide range of systems, including servers and storage. » HP StoreEver Tape Drivers This utility will automatically install the SCSI, SAS and USB drivers for HP StoreEver Ultrium and DAT tape drives, tape autoloaders, and tape libraries for systems running Microsoft Windows 2000 Server, Microsoft Windows Server 2003, Microsoft Windows hp ultrium tape Server 2008, Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7, Microsoft Windows 8, Microsoft Windows 8.1, Microsoft Windows Server 2008 R2, Microsoft Windows Server 2012 and Microsoft Windows Server 2012 R2. » HP StoreEver Tape Firmware (Windows) This utility will automatically upgrade the SCSI, SAS and USB firmware for HP StoreEver Ultrium and DAT tape drives for systems running Microsoft Windows Server 2012 R2, Microsoft Windows 2000 Server, Microsoft Windows Server 2003, Microsoft Windows Server 2008, Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7, Microsoft Windows 8, Microsoft Windows 8.1, Microsoft Windows Server 2008 R2, Microsoft Windows Server 2012 and Microsoft Windows Server 2012 R2. » HP StoreEver Tape Firmware (Linux)This utility will automatically upgrade the SCSI, SAS, and USB firmware for HP StoreEver Ultrium and DAT tape drives for systems running RedHat Enterprise Linux (RHEL 5, 6, and 7) and SuSe Linux Enterprise Server (SLES 10, SLES 11, and SLES 12). [an error occurred while processing this directive]

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