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Hplip Device Status Device Communication Error 5012

Help » Desktop Hardware » (SOLVED) HP printer error: Device communication error Code 5012, please help. « previous next » Print Pages: [1] Go Down Author Topic: (SOLVED) HP printer error: Device communication error Code 5012, please help. (Read 10285 times) joejac Full Member Posts: 210 (SOLVED) HP printer error: Device communication error Code 5012, please help. « on: November 20, 2013, 01:22:49 PM » Hello,I did a system upgrade, then since I can not print, following what I saw in some forums I did at console level:1.- hp-check -rIt reported various missing packages, then I did:2.- hp-doctorIt installed various packages but it missed 22.1 I ran hp-doctor a second time and this is the output:Quote[[email protected] ~]$ hp-doctorHP Linux Imaging and Printing System (ver. 3.13.9)Self Diagnse Utility and Healing Utility ver. 1.0Copyright (c) 2001-13 Hewlett-Packard Development Company, LPThis software comes with ABSOLUTELY NO WARRANTY.This is free software, and you are welcome to distribute itunder certain conditions. See COPYING file for more details.Checking for Deprecated items....error: This distro (i.e pclinuxos 2013) is either deprecated or not yet supported.The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes, n=no*):yChecking for HPLIP updates....error: Failed to locate hp-upgrade utilityChecking for Dependencies....warning: pclinuxos-2013 version is not supported. Using pclinuxos-2009.0 versions dependencies to verify and install...---------------| SYSTEM INFO |---------------Kernel: 2.6.38.8-pclos3.bfs #1 SMP PREEMPT Fri Jul 8 18:01:30 CDT 2011 GNU/LinuxHost: localhost.localdomainProc: 2.6.38.8-pclos3.bfs #1 SMP PREEMPT Fri Jul 8 18:01:30 CDT 2011 GNU/LinuxDistribution: pclinuxos 2013Bitness: 32 bit-----------------------| HPLIP CONFIGURATION |-----------------------HPLIP-Version: HPLIP 3.13.9HPLIP-Home: /usr/share/hplipwarning: HPLIP-Installation: Auto installation is not supported for pclinuxos distro 2013 version Current contents of '/etc/hp/hplip.conf' file:# hplip.conf. Generated from hplip.conf.in by configure.[hplip]version=3.13.9[dirs]home=/usr/share/hpliprun=/var/runppd=/usr/share/ppd/HPppdbase=/usr/share/ppddoc=/usr/share/doc/hplip-3.13.9icon=/usr/share/applicationscupsbackend=/usr/lib/cups/backendcupsfilter=/usr/lib/cups/filterdrv=/usr/share/cups/drv/hpbin=/usr/bin# Following values are determined at configure time and cannot be changed.[configure]network-build=yeslibusb01-build=nopp-build=yesgui-build=yesscanner-build=yesfax-build=yesdbus-build=yescups11-build=no

2014-05-28 I am running Ubuntu 14.04, have installed the latest version of hplip (3.14.4), and cannot get the HP Laser Jet 1018 printer to print. When I first installed hplip 3.14.4, the printer did print a test page. And over the past few weeks with many attempts I do get the occasional page to print. But 98% of the time it just gives that device communication error 5012. The HP software says it is printing, and it keeps flashing intermittent reports that it is printing, and http://www.pclinuxos.com/forum/index.php?topic=122823.0 at other times that there is an error-- but it virtually never prints. And the HP Device Manager always shows that communication error 5012. I found a similar question from several years ago [https://answers.launchpad.net/hplip/+question/119320] and tried the suggestion that worked there: 1. Please Unplug the USB cable. 2. Delete all the Print Queues from the CUPS. 3. Restart the system. 4. Plugin the https://answers.launchpad.net/hplip/+question/249391 USB Cable again. Device will get configured automatically. But the above did not make any difference for me. It still does not print. Below I am pasting the output of the hp diagnostics program. I also have an HP OfficeJet 5610 which is not connected. You can ignore the information showing below about that printer. I am just interested in getting the HP Laser Jet 1018 to print dependably. ==================== HP Linux Imaging and Printing System (ver. 3.14.4) Self Diagnse Utility and Healing Utility ver. 1.0 Copyright (c) 2001-13 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Checking for Deprecated items.... No Deprecated items are found Checking for HPLIP updates.... Latest version of HPLIP is already installed. Checking for Dependencies.... --------------- | SYSTEM INFO | --------------- Kernel: 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 GNU/Linux Host: swarup Proc: 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 GNU/Linux Distribution: ubuntu 14.04 Bitness: 64 bit ----------------------- | HPLIP CONFIGURATION | ----------------

HPLIP Edit New Undecided Unassigned Edit You need to log in to change this bug's https://bugs.launchpad.net/bugs/1191579 status. Affecting: HPLIP Filed here by: Lars Pensjö When: 2013-06-16 Target Distribution Baltix BOSS Juju Charms Collection Elbuntu Guadalinex Guadalinex Edu Kiwi Linux nUbuntu PLD Linux Tilix tuXlab Ubuntu Ubuntu Linaro Evaluation Build Ubuntu RTM Package (Find…) Project (Find…) Status Importance New Undecided Assigned to Nobody Me Comment on hplip device this change (optional) Email me about changes to this bug report Also affects project (?) Also affects distribution/package Nominate for series Bug Description I can find my network printer, but I can't access it. See attached file for "hp-check -t". The first sign of problem in the report is: hp-check[9368]: hplip device status info: :--------------------------------- hp-check[9368]: info: :| INSTALLED CUPS PRINTER QUEUES | hp-check[9368]: info: :--------------------------------- hp-check[9368]: info: : hp-check[9368]: info: : hp-check[9368]: info: :Photosmart_B110 hp-check[9368]: info: :--------------- hp-check[9368]: info: :Type: Printer hp-check[9368]: info: :Device URI: hp:/net/Photosmart_B110_series?zc=HP7ED046 hp-check[9368]: info: :PPD: /etc/cups/ppd/Photosmart_B110.ppd hp-check[9368]: info: :PPD Description: HP Photosmart b110 Series, hpcups 3.13.3 hp-check[9368]: info: :Printer status: printer Photosmart_B110 is idle. enabled since tor 16 maj 2013 07:03:33 error: Unable to communicate with device (code=12): hp:/net/Photosmart_B110_series?zc=HP7ED046 error: unable to open channel error: Communication status: Failed When I open the "HP Device manager", and click on the Status tab for the printer, there is a line that says: "Device communication error", Code 2012, Please correct the problem and try again. I have triple boot on my computer. Linux Mint 15 and Ubuntu 13.04 fails with the same problem. However, Windows 8 works fine. Running 'hp-doctor' says: error: 'Photosmart_B110' Printer is either Powered-OFF or Fail

 

hplip device communication error 5012 linux

Hplip Device Communication Error Linux p Get Kubuntu Get Xubuntu Get Lubuntu Get UbuntuStudio Get Mythbuntu Get Edubuntu Get Ubuntu-GNOME Get UbuntuKylin Ubuntu Code of Conduct Ubuntu Wiki Community Wiki Other Support Launchpad Answers Ubuntu IRC Support AskUbuntu Official Documentation User Documentation Social Media Facebook Twitter Useful Links Distrowatch Bugs Ubuntu PPAs Ubuntu Web Upd Ubuntu OMG Ubuntu Ubuntu Insights Planet Ubuntu Activity Page Please read before SSO login Advanced Search Forum The Ubuntu Forum Community Ubuntu Official Flavours Support Hardware SOLVED HPLIP Communication Error Having an Issue With Posting Do you want to help us debug the posting issues

hplip device error 5012

Hplip Device Error p Get Kubuntu Get Xubuntu Get Lubuntu Get UbuntuStudio Get Mythbuntu Get Edubuntu Get Ubuntu-GNOME Get UbuntuKylin Ubuntu Code of Conduct Ubuntu Wiki Community Wiki Other Support Launchpad Answers Ubuntu IRC Support AskUbuntu Official Documentation User Documentation Social Media Facebook Twitter Useful Links Distrowatch Bugs Ubuntu PPAs Ubuntu Web Upd Ubuntu OMG Ubuntu Ubuntu Insights Planet Ubuntu Activity Page Please read before SSO login Advanced Search Forum The Ubuntu Forum Community Ubuntu Official Flavours Support General Help ubuntu HPLIP Error Having an Issue With Posting Do you want to help us debug the posting issues is the