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Juniper Network Connect Error

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Testing Store Headlines Experts Exchange > Questions > Juniper Network Connect Error: nc.windows.app.23787 - Cannot start the Network Connect service. Please re-install Want to Advertise Here? Solved Juniper Network Connect

Juniper Network Connect Service Not Running

Error: nc.windows.app.23787 - Cannot start the Network Connect service. Please re-install Posted on 2011-02-21 VPN Networking IPsec 1 Verified Solution 13 Comments 13,420 Views Last Modified: 2016-07-25 I'm using a PC with Win 7 ultimate and when trying to connect to a Network Connect page, after Host Checker is executed, then that error happens. What I've done so far Clean cannot start network connect service cache, cookies, etc. Clean uninstall and reinstall it Deactivate Comodo FW and activate Win 7 FW Try to restart service You can find attached the Network Connect logs I have a laptop with same OS and firewall (Comodo), and on the same network has no issues. Any ideas? Thanks Walter Network-Connect-6.5.0.zip 0 Question by:ISUY Facebook Twitter LinkedIn Google LVL 18 Best Solution bydeimark Have you tried a windows reinstall? If yes, then JTAC is the way ahead sadly as they will have a more detailed knowledge of the interactions of the hardware and software here. Take note though, Go to Solution 12 Comments LVL 18 Overall: Level 18 VPN 9 Networking 6 IPsec 4 Message Expert Comment by:deimark2011-02-21 If I recall, that is a generic windows error and can apply to a few different reasons however, I have had a look at the Juniper KB and can see the following: Summary: When users try to launch Network Connect they get an error "cannot start the network connect service, please reinstall network connect" error nc.windows.app.23787 Problem or

enter a title. You can not post a blank message. Please type your message and try again. This discussion is locked Brian Trimble Level 1 (0 points) Q: Juniper Network Connect - Error extracting component I am running OS X 10.5.8. After applying the update "Java for Mac OS

Juniper Network Connect Not Launching

X 10.5 Update 6" I receive the following error when attempting to start Juniper VPN (6.6 juniper host checker not loading or 6.5.0) Network Connect:[Network Connect] An error occurred while extracting one of the Network Connect components I noticed this update disables Java 1.4.2; I tried juniper host checker download re-enabling 1.4.2 in Java Preferences and also resetting defaults which disables 1.4.2 and re-orders the Java versions. Neither had any impact.Quesiton 1 - Is there a way to roll-back the update?Question 2 - Is there a potential fix other than upgrading https://www.experts-exchange.com/questions/26836291/Juniper-Network-Connect-Error-nc-windows-app-23787-Cannot-start-the-Network-Connect-service-Please-re-install.html to Snow Leopard and trying the fixes that have been published on the new release? MacBook Pro, Mac OS X (10.5.8) Posted on Dec 8, 2009 2:41 AM I have this question too Close Q: Juniper Network Connect - Error extracting component All replies Helpful answers Page 1 Next by Camelot, Camelot Dec 8, 2009 5:04 PM in response to Brian Trimble Level 8 (47,352 points) Mac OS X Dec 8, 2009 5:04 PM in response to Brian Trimble You probably need https://discussions.apple.com/thread/2258523?tstart=0 to upgrade the VPN server software more than your client system.Juniper periodically release updates to their VPN server which correlate pretty closely to Apple's OS versions (for some reason Juniper's Network Connect seems to be more OS-version sensitive than most other apps).Chances are, upgrading the VPN server will fix it - you'll likely need to do this anyway if you upgrade to Snow Leopard since this was one of the first apps I found that broke when Snow Leopard was released. Helpful (0) Reply options Link to this post by Brian Trimble, Brian Trimble Dec 10, 2009 11:22 PM in response to Camelot Level 1 (0 points) Dec 10, 2009 11:22 PM in response to Camelot The Juniper VPN is at 6.5R1, the current version; I have since opened another post following an upgrade to Snow Leopard and update to 10.6.2 and Java 10.6 Update 1. If you have time to take a look at that post, the "rest of the story" is told there and the issue continues. Appreciate the reply. Thank you. Helpful (0) Reply options Link to this post by Brian Trimble, Brian Trimble Dec 10, 2009 11:30 PM in response to Brian Trimble Level 1 (0 points) Dec 10, 2009 11:30 PM in response to Brian Trimble Due to questions not being answered, I have upgraded but the issue continues and has been posted in the Snow Leopard forum; please refer to:Apple.com>SupportDiscussions>Mac OS X v10.6 Snow Leopard>Getting Online and Network

wireless Group policy objects (GPOs) are used JSA10375 - Pulse Connect Secure (PCS): Cross-Site Scripting Vulnerability SA40001 - [Pulse https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB15981 Secure] OpenSSL security advisory for March 19th, 2015 TSB16667 - http://oit2.utk.edu/helpdesk/kb/entry/1782 PCS/PPS/Pulse Secure Desktop: Notification on upcoming Code Signing Certificate expiration on certain Pulse Secure software versions JSA10358 - Effect of code signing certification expiration on Sun JVM and Macintosh users TSB40008 - Pulse Secure Transition: OPSWAT Virus Definition and Shavlik Patch Management network connect Data downloads JSA10471 - Out of Cycle Security Bulletin: Pulse Connect Secure (PCS) Network Connect Credential Provider Issue SA40168 - [Pulse Secure] March 1st 2016 OpenSSL Security Advisory JSA10616 - 2014-03 Security Bulletin: Pulse Connect Secure (PCS): Linux Network Connect client local user privilege escalation issue (CVE-2014-2292) What would you like to juniper network connect know? Reset Search Search < Back to search results KB15981 - nc.windows.app.23712 error when launching Network ConnectPrintable View «Go BackInformation Last Modified Date9/1/2015 3:10 AMSynopsisThis article describes several possible reasons and the solutions for each, for a Windows client to receive the error message nc.windows.app.23712. The Network Connect session terminated. Do you want to reconnect? when launching NC.  This error can occur for one or many Windows  users connecting to the same PCS gateway with similar or different Windows versions and client configurations.  When the error message is displayed to the end user, the end user has the option to click Yes to reconnect, however, upon doing, NC still does not launch and the same error is displayed.    Problem or GoalThis error message is accompanied with the following entries in the client-side debuglog.log file that can be obtained from the client PC by going to C:\Users\\AppData\Local\Juniper Networks\Logging\debuglog.log 00144,09 2009/11/11 07:56:33.203 1 SYSTEM dsNcService.exe

DEANS E-mail TMAIL VOLMAIL OFFICE 365 LISTSERV ABOUT Logins MYUTK [email protected] OFFICE 365 GOOGLE APPS IRIS WEB ACCOUNTS PASSWORDS Libraries UNIVERSITY LIBRARIES AGRICULTURE & VET MED LAW MEDICAL MUSIC SOCIAL WORK SPACE INSTITUTE SPECIAL COLLECTIONS Main Navigation: OIT Home Accounts Communications Hardware/Software Help System Status Center OIT Knowledge Base HelpDesk Telephone HelpDesk HelpDesk Contact Form Walk-In HelpDesk Student Computer Service Center Desktop Support Are You New? Instructional Support Computer Labs Research Support Security Service Catalog Training About OIT| Contact Us| Employment| Policies OIT Home > OIT HelpDesk - Knowledge Base OIT HelpDesk - Knowledge Base Search Knowledge Base: The VPN Network Connect software fails to install or upgrade on Windows. The best thing to do is to simply completely remove the Client Connect Software before attempting to reinstall the client. Remove Juniper Networks Network Connect from Add/Remove Programs, if it exists Delete the following folders: C:\Program Files\Juniper Networks\Common Files C:\Program Files\Juniper Networks\Network Connect 5.x.x Also remove: For Windows 2000 & XP: C:\Documents and Settings\\Application Data\Juniper Networks\Network Connect 5.x.x For Vista & Windows 7: NOTE: These folders contain debug logs and might be used by other components as well (for e.g. WSAM/CTS etc….if enabled). It contains only logging information and can be deleted. C:\Users\username\AppData\roaming\Juniper Networks\logging\debuglog.log and C:\Users\public\Juniper Networks\logging\debuglog.log Need more help? ABOUT OIT Who are we? OIT Service Catalog Join IT Listserv Policies OIT LINKS Knowledge Base System Status Center Password Management Training OIT LINKS Email Instructional Support Research Support Computer Labs Get Help Contact OIT OIT HelpDesk Commons North, 2nd Floor Hodges (865)974-9900 Connect with us: Facebook Twitter The University of Tennessee, Knoxville. BigOrange.BigIdeas. Knoxville, Tennessee 37996 | 865-974-1000 The flagship campus of the University of Tennessee System

 

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